Dear Iain Conn,
We are writing to ask for compensation, on behalf of the thousands of British Gas customers who have suffered from British Gas extortion and bullying. Complaints include:
- forced imposition of prepayment key or card meters even against Ofgem rules
- price discrimination against prepayment meter customers
- all customers being charged what the Competition and Marketing Authority called “excessive prices”
- persistent pressure on users of gas and electricity for money that they do not owe.
Meanwhile, you have pocketed £3 million last year, profits have risen by nearly 1/3i – and 15,000 people have died because they could not afford heating.ii
Continue reading “Our letter to British Gas CEO Iain Conn demanding compensation for customers”